Welcome to Sacred Earth Medicine,
This online shop, booking system and website (https://sacredearthmedicine.com.au) is owned and operated by:
Sacred Earth Medicine
Suite 506, 89-91 Dalley Street
Mullumbimby NSW 2482
Australia
e: hello@sacredearthmedicine.com.au
p: +61 451 9777 47
ABN: 13 619 953 623
ACN: 619 953 623
Sacred Earth Medicine is a registered company in Australia
Chocolate Yoga is an official registered trademark and trading name of Sacred Earth Medicine
If you need to contact us, please do so by using the details above.
In the course of your purchase from sacredearthmedicine.com.au, you will be required to click the check box marked "I've read and accept the terms & conditions" to confirm your acceptance of these terms. If you don't accept these terms, you will not be able to order products from sacredearthmedicine.com.au. Please download and print a copy of these terms for future reference and we recommend that you view our General Terms of Service and Privacy Policy before making a purchase.
When you make a service booking, you will receive an acknowledgement email confirming your booking. This will constitute acceptance of your booking and a contract between you and sacredearthmedicine.com.au will be formed at this point. Only the booked service will be included in the contract formed.
Both of the above contracts are covered by Australian law.
In the unlikely event that the goods are no longer available, or that we have made a pricing mistake, we will advise you of this. You will have the option of a full refund at this point and if accepted, you will not receive an e-mail confirming dispatch of your order, and there will be no contract between us.
In order to contract with sacredearthmedicine.com.au you must be over 18 years of age and possess a valid credit or debit card issued by a bank acceptable to us. sacredearthmedicine.com.au retains the right to refuse any request made by you. If your order is accepted we will inform you by email and we will confirm the identity of the party which you have contracted with - this will usually be sacredearthmedicine.com.au. In some cases, this may be a third party. Where a contract is made with a third party, sacredearthmedicine.com.au is not acting as either agent or principal and the contract is made between yourself and that third party and will be subject to the terms of sale which they supply you.
If you prefer to order by telephone you can do so by calling +61 (0) 451 9777 47.
Postage charges will be shown prior to you placing your order. There are no postage charges for a service booking.
You will be required to pay for the goods in full at the time of ordering. We use secure payment facilities for all online purchases and sacredearthmedicine.com.au is PCI compliant. You can pay for your order by Visa, Mastercard, PayPal or directly into our bank account (details will be displayed in the payment process).
All prices quoted on our website are in Australian Dollars and include Goods and Services Tax (GST) at the current rate. You have the ability to be quoted and pay in a number of different currencies if you reside outside Australia. Tax will not be added to an order or service booking if you reside outside of Australia. Promotional prices only apply during the period stated.
Most orders are shipped within 24 hours of being received. Please contact Sacred Earth Medicine using the details at the top of this page immediately if you wish to change your order.
For changes in service bookings, please see section 6 Our Service Booking Refund Policy for more information.
When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorised user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods. All prices advertised are subject to changes without notice.
We aim to process and ship your order within 24 hours (1 working day) of confirming your order. If your order is likely to be delayed (such as where items are out of stock), we will contact you. If you have any queries regarding the shipping of your order, please contact Sacred Earth Medicine using the details at the top of this document.
A tracking number and link to track your parcel will be supplied for all deliveries within Australia. Tracking numbers for international orders will be supplied, but please note that Australia Post tracking has often proven to be unreliable.
Please refer to our estimated shipping times within Australia and International shipping times.
Our chosen courier or postal service will deliver the goods to the premises as specified on your order. A signature may be required for delivery. If a signature cannot be obtained, a calling card will be left in your letter box with a phone number for you to organise re-delivery, or pick-up from a near-by post office or storage premises.
For international orders, a failed delivery attempt may result in the goods being held at a local post office or similar premises. If the goods are not collected within the required time (14 days in most countries), they may be returned to Sacred Earth Medicine. We reserve the right to charge a re-delivery charge.
The Products will be at your risk from the time of delivery and ownership of the Products will only pass to you when we receive full payment of all sums due for products and delivery charges.
If the products are lost or damaged in transit, please let us know promptly by contacting us using the details at the top of this document. See section 7 Damaged / Faulty Goods for more information.
When you return a product to us, we will process the refund due to you as soon as possible. In any case, within 30 days of the date you have given notice of your cancellation. In this case, we will refund the price of the product in full, including the delivery charges for sending the item to you minus a 10% handling and restocking fee. However, you will be responsible for the cost of returning the item to us.
When you return a Product to us for any other reason, (for example a claim that the product is defective of faulty – see section 7 Damaged / Faulty Goods), we will examine the returned product, or photos of the product, and will notify you of your refund via email within a reasonable period of time (usually within 72 hours of receipt of the returned product).
We will usually process any refund due for faulty products as soon as possible. In any case, within 30 days of the date we confirmed to you via email that you were entitled to a refund for the defective product. Products returned by you because of a defect (confirmed by us) will be refunded in full. The cost of returning goods to us is your responsibility, however on inspection of a faulty product, we will refund your reasonable postage costs.
We will usually refund any money received from you using the same method originally used by you to pay for your purchase.
We will usually refund any money received from you using the same method originally used by you to pay for your purchase.
All products covered by a manufacturer’s warranty against faulty workmanship and materials are subject to the terms and conditions of that warranty.
If an exchange is necessary, this will be arranged without unreasonable delay and without charge. Replacement product will not be dispatched until the original products has been received at our business address and checked.
The cost of returning goods to us is your responsibility, however on inspection of a faulty product, we will refund your reasonable postage costs. If the goods are not faulty, we will return them to you, however you will be required to cover our reasonable postage costs plus a 10% handling fee. The 10% handling fee is 10% of the original product cost.
We will not accept liability for any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profits, data or other intangibles, damage to goodwill or reputation, or the cost of procurement of substitute goods and services, arising out of or related to the use, inability to use, performance or failures of Sacred Earth Medicine.
Our liability to you (whether in contract, tort (including negligence) or otherwise) is limited to the purchase price of the Product you purchased.
Nothing in these terms limits our liability for death or personal injury caused by our negligence or for any other matter for which it would be illegal for us to limit, or attempt to limit, our liability.
Please also note that you must comply with all applicable laws and regulations of the country for which the products are destined. We will not be liable if you break any such laws.
A Force Majeure Event includes any act, event, omission or accident beyond our reasonable control and includes (as well as others) such things as: terrorist attack, fire, flood or natural disaster, epidemics, national or global pandemics, impossibility of the use of means of public or private transport, or public or private telecommunications networks or the threat of any of these things.
Our obligations to you under any Contract are deemed to be suspended for the period that the Force Majeure Event continues, and we will have an extension of time for performance of our obligations for the duration of that period. We will use our reasonable endeavours to bring the Force Majeure Event to a close or to find a solution by which our obligations under the Contract may be performed despite the Force Majeure Event.
If we fail to exercise any of our rights under any Contract, this will not amount to a waiver by us of those rights.
If any part of these terms or of any Contract is unenforceable, this will not affect the enforceability of any other part.
We intend to rely upon these terms and any document expressly referred to in them in relation to the subject matter of any Contract.
These terms, together with any document referred to in these terms, constitute the whole agreement between you and us.
Any Contract will be subject to the terms in force at the time that you order products from us, unless any change to these terms is required to be made by law or governmental authority (in which case it may apply to orders previously placed by you).
Thank you for visiting our website.
Download / Print our Online Shop and Service Booking Terms & Conditions as a PDF.
This cacao has become part of my daily routine and is the perfect drink to warm and ground me. I love the 5kg blocks as they are perfect once you know how to work with it. My pup loves the smell and is always joining me when I have a cup.
This is the best ceremonial cacao I have tried. I have this now instead of coffee and it gives me energy & focus, and I love it. I highly recommend this product.
