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Estimated Delivery Times

Please take into account the delivery times below when placing your order to avoid any disappointment – especially if you need the cacao for an event! We will do everything we can to ensure your delivery arrives on time, but please, help us to help you by working out when you need to order by reviewing the table below.

Due to COVID-19, Australia Post is presently unable to honour the express post guarantee. They will do everything they can to deliver your package quickly, but please allow a few extra days when ordering. Please see the coronavirus impact updates on the Australia Post website for more information.

Estimated Delivery Times within Australia are as follows:

Location Regular Post (business days) Express (business days)
Adelaide 5 - 6 days 2 - 3 days
Brisbane 1 - 2 days 1 - 2 days
Canberra / ACT 4 days 2 - 3 days
Darwin 4 - 7 days 3 - 4 days
Gold Coast Next day Next day
Coffs Harbour Next day Next day
Hobart 5 - 6 days 2 - 3 days
Northern Rivers Same day Same day
Northern Territory (Regional)* 7 - 10 days 3 - 5 days
Melbourne 3 - 4 days 2 - 3 days
Perth 5 - 6 days 2 - 4 days
Queensland (Regional)* 5 - 7 days 2 - 4 days
South Australia (Regional)* 5 - 7 days 3 - 4 days
Sunshine Coast 2 - 3 days 2 - 3 days
Sydney 2 - 3 days 2 - 3 days
Tasmania 5 - 6 days 2 - 3 days
Victoria (Regional)* 5 - 6 days 3 - 4 days
Western Australia (Regional)* 6 - 8 days 3 - 4 days

* Delivery to more remote regional areas can on occasion take longer than times indicated. Please allow extra times for more remote regional areas.

Due to COVID-19, the global postage system is an absolute mess! Australia Post are presently unable to honour any of the normal times below. We are currently only doing international deliveries to NZ, Asia and USA. We will contact you before we ship your order with the current postal situation. For more information, please see the coronavirus impact updates on the Australia Post website.

Estimated International (Outside Australia) delivery times:

Location Economy** (business days)* Standard (business days)* Express (business days)*
USA & Canada 11+ days 7 days 4 days
UK, Ireland & Europe (West) 8+ days 6 days 4 days
Europe (East) 10+ days 8 days 5 days
China 13+ days 8 days 4 days
New Zealand 7+ days 5 days 3 days
SE Asia (incl. India, Japan & Thailand & Malaysia) 7+ days 5 days 3 days
Nepal, Pakistan, Myanmar & Pacific Islands 11+ days 7+ days Not Available
Africa, South America & Russia 10+ days 7 days 5 days

* All times are approximate. Time includes one business day for customs clearance. This can vary, and on occasion has taken up to a week. Unfortunately, this is out of our control and outside the control of any postage / courier service. We regret that we do not have the authority to speed this process up in any way. And as it turns out, neither will you ;)

** Economy delivery is untracked, cannot be traced and therefore we cannot guarantee this service. While this service is very reliable, by choosing delivery using this service, you do so at your own risk.